Privacy Policy for Vinnie’s Brain
Effective Date: February 5, 2026 Last Updated: February 14, 2026
Vinnie’s Brain (“we,” “our,” or “the app”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Vinnie’s Brain mobile application.
By using the app, you agree to the practices described in this policy.
When using Vinnie’s Brain, you may voluntarily provide:
Chat messages and troubleshooting responses
Email address (if you escalate a case or contact support)
Trailer/RV information (such as model year)
Support messages
If you escalate a support request, your chat transcript may be reviewed by our support team.
b. Automatically Collected Information
We may automatically collect limited technical data necessary for functionality, including:
Device type and operating system
App usage activity
Anonymous identifiers
Crash and diagnostic logs
This information is used strictly for performance, reliability, and subscription validation.
c. Subscription Information
Subscriptions are processed by:
Apple App Store (iOS)
Google Play Store (Android)
RevenueCat (subscription management platform)
We do not collect or store credit card numbers or payment information. All billing is handled securely by the respective app marketplace.
Subscriptions automatically renew unless canceled through your Apple or Google account settings.
We use collected information solely to:
Provide AI-powered troubleshooting assistance
Maintain and store chat session history
Review escalated support cases
Manage subscription access
Improve application functionality and reliability
Comply with legal obligations
We do not use your information for advertising or third-party marketing.
User data may be stored using secure cloud infrastructure, including:
Supabase (database and storage services)
Secure hosting providers
Subscription management services (RevenueCat)
Data may be processed in the United States or other jurisdictions where our service providers operate.
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system can guarantee absolute security.
We do not sell, rent, or trade personal information.
We may share data only with trusted service providers necessary to operate the app, including:
Cloud database providers (Supabase)
Apple App Store and Google Play (for billing)
RevenueCat (subscription management)
Email service providers (if you contact support)
AI Processing (OpenAI) Vinnie’s Brain uses OpenAI to generate troubleshooting responses. If you grant permission in the app, we may send the text you enter in chat and troubleshooting context (such as your selected Airstream year) to OpenAI for processing and response generation. We do not ask for sensitive personal information, and you should not submit sensitive data in chat.
And update “trusted service providers” list to include:
OpenAI (AI processing)
All service providers are required to protect data in accordance with applicable laws.
We retain data only as long as necessary to:
Provide troubleshooting services
Maintain support records
Meet legal obligations
Improve service performance
Chat transcripts may be retained for quality assurance and operational purposes.
You may request deletion of your data at any time (see Section 8).
Vinnie’s Brain is not intended for children under 13 years of age.
We do not knowingly collect personal data from children under 13. If we become aware of such data collection, we will delete it promptly.
If you access the app outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using the app, you consent to such transfers.
Depending on your jurisdiction (including California and the European Economic Area), you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent where applicable
To exercise your rights, contact us at the email below.
We will respond within a reasonable timeframe as required by law.
You may request deletion of your chat history and associated data by contacting:
Email: BristonLowell@gmail.com
Include the email address used in the app (if applicable). We may verify identity before processing deletion requests.
We may update this Privacy Policy periodically. Updates will be posted at this URL with a revised effective date.
Continued use of the app after updates constitutes acceptance of the revised policy.
App Name: Vinnie’s Brain Email: BristonLowell@gmail.com